HOW DO I MAKE AN INSURANCE CLAIM?
- You must provide your insurer with a full and accurate account of what happened. If applicable, be sure to supply photos or
- Keep a record of when and whom you spoke to in regards to your insurance claim. Ask for a reference number of the conversation.
This will make it easier for them to retrieve your information if it needs to be reviewed for anything promised or said
to you during your conversations. View our insurance tools section to find helpful insurance tools.
- Keep a file of all information regarding your insurance claim and throw nothing away, including the damaged property, until
your insurance claim has been approved. You may need it to prove your claim.
- If you are unhappy with the insurance adjustor ‘s assessment regarding your insurance claim, you may want to hire an independent
For more independant information regarding insurance claims go to myinsuranceguide.co.nz